Sununu, the leading Qatari company in the technology sector, participated in the activities of the World Artificial Intelligence Summit Qatar 2024, organized by the Ministry of Communications and Information Technology, where the company reviewed its journey in adopting artificial intelligence technologies and its impact on improving the services provided to customers.
During the activities of the second day of the summit, Mr. Nikita Gordeev, Chief Technology Officer at Sununu, participated in a discussion session entitled: “Sununu’s Journey in Artificial Intelligence: Key Metrics and Business Results,” which highlighted the technological developments adopted by the company in the field of artificial intelligence. And its significant impact on improving its services.
Nikita talked about how Sununu has adopted artificial intelligence solutions to enhance customer experience and simplify internal operations, including improving the efficiency of order delivery and managing the huge data that results from its daily operations. During the session, he also discussed the most important metrics that the company adopts to measure the success of its initiatives in artificial intelligence, and how these initiatives contributed to achieving tangible results that enhance the company’s position as a leader in the technology and logistics services sector in the State of Qatar.
Nikita added that artificial intelligence is no longer limited to improving performance only, but rather has contributed to providing innovative solutions to improve the sustainability of operations and reduce the environmental impact, which is in line with the Qatar National Vision 2030, which focuses on sustainable development.
Sununu’s participation in this global event is an important step that reflects the company’s commitment to innovation and contributing to enhancing digital transformation in Qatar.
It is noteworthy that Sununu is one of the leading companies in providing smart delivery and e-commerce services in the country, and has succeeded in leaving a clear mark in the local market by integrating modern technology into all aspects of its business.
Sununu recently unveiled the Falcon Flex system, the main pillar of the company’s logistics operations. It is an advanced system based on artificial intelligence designed to improve the delivery process and turn it into automation. The system manages all aspects of Sununu’s operations, including tracking drivers in real time, automatically allocating orders, and intelligently distributing delivery orders based on driver location and order type without the need for manual intervention, ensuring accurate and efficient deliveries.
It is worth noting that Sununu will participate next February in the activities of the Web Summit – Qatar 2025 as a main sponsor, as this event is part of a broader strategy to integrate the growing technology scene in the Middle East with global markets, as the company seeks, through its participation, to contribute to achieving Qatar’s broader goals in Diversification of the economy and technological progress.
