The General Authority of Civil Aviation shed light on Law No. 3 of 2025 to regulate travel and shipping offices, noting that it represents a strategic step towards enhancing the quality of services in this vital sector. In this context, the authority affirmed its keenness to provide services to facilitate investors by granting them the licenses required to carry out commercial activities related to air transport in order to avoid any penalties arising from violating the laws and instructions issued by the General Authority of Civil Aviation.
The authority indicated that the law aims to raise the level of quality of services and achieve a balance between market requirements and consumer rights, and includes:
Organizing the activities of travel and air freight offices.
Setting controls, conditions for granting and renewing licenses.
Identify offices ’obligations to customers and competent authorities.
Organizing international distribution companies.
– Determining administrative sanctions and penalties to ensure adherence to the provisions of the law.
The provisions of this law apply to the following establishments:
First: Air travel offices that provide reservation, sale and issuance of travel tickets, selling services related to the transportation of passengers, their luggage and other activities.
Second: Air freight offices that provide activities selling goods and luggage transport services by air, selling the transportation services of dangerous materials by air.
Conditions for granting the license
Article IV of the law specified the conditions for granting a license for air travel offices or air freight offices, according to the conditions, according to the following:
1- The applicant must be an institutional company in accordance with the provisions of the law regulating commercial companies, and the main purpose of its establishment shall be to carry out the activities of travel or air freight offices.
2- Providing a suitable headquarters for practicing the licensed activities, in accordance with the provisions of Law No. (5) of 2015 referred to.
3- That the establishment has a license applicant for the sufficient number of employees, and that those who are managed by adequate experience in the field of travel or air freight.
This condition is excluded from the air freight offices that deal with dangerous materials, which are determined by a decision by the Chairman of the Commission.
4- Providing an unconditional bank guarantee letter for the benefit of the authority, which is devoted to the performance of the claims worthy of the office.
5- That the air freight offices provide an insurance document for the warehouse against accidents.
License period
As for Article Seven of the Law, the period of the license was limited to one year, which is renewable for a period or for other similar periods, and the renewal request must be submitted within thirty days before the date of the end of the license.
The eighth article of the law stated that it is not permissible to waive the license for others, except with the approval of the competent department and the payment of the waiver fees. And that the conditions prescribed for the license are met.
In the ninth article, the following came, “It is not permissible for air travel offices or air freight offices to open one or more branches within the state, except after the approval of the competent department and the payment of the fees prescribed for that.
Article (11) stipulates that airlines may directly have travel and air freight offices, after obtaining a license for each activity, or for air travel and air freight activities together.
In Article (12), the licensed air and air freight offices may carry out their work electronically, after the approval of the competent department and obtaining licenses from the bodies that determine them.
It is not required in the practice of air travel activities electronically. The headquarters stipulated in Article (4) item (2) of this law are required, provided that they are practiced through a founding location within the state.
Travel offices’ obligations
The law identified the obligations of travel and air freight offices as follows:
1- Adherence to international regulations to reserve, sell and issue travel tickets, and related services.
2- Not to make an fake seizure or violate the conditions of the ticket price.
3- Not to carry out any other works or activities in violation of the license.
As for the air freight offices, they are committed to the following:
1- Adherence to international regulations to issue or recover the shipping of shipping and pricing shipping services.
2- Informing the shipping student on the terms of the air shipping.
3- Not to carry out any other activities or activities that violate the license
Article (17) indicates that the licensee, if he wants to stop practicing the activity of air travel offices or air freight offices, must ask the competent department to cancel the license or stop the work partly.
Administrative sanctions and penalties
In Article (22) of the law, the competent administration is entitled, in the event of violating any of the provisions of this law or decisions issued in implementation of it to take the following:
1- A warning to the licensee.
2- Stop the license temporarily for a period not exceeding three months, and this period is doubled in the event of a repeat of the violation.
3- Close the office by a reasonable decision, for a period not exceeding fifteen days, with the violator notified of removing the causes of the violation during that period.
Canceling the license
According to Article (23), the license is canceled in the following cases:
1- The expiry or disappearance of the legal person if the licensee is achieved, one of the reasons for the expiration stipulated in the Commercial Companies Law.
2- If it is obtained based on forged or misleading information or documents.
3 Practice travel and air freight offices for unlicensed activities.
4- If the office does not start its activity despite the fact that six months have passed from the date of the license.
5- If the licensee does not apply to renew the license at the time specified in this law.
Judicial control
Article (33) touched on the authority’s employees, who are issued by their status of judicial seizure officers a decision of the Attorney General, in agreement with the President, to control and prove crimes committed in violation of the provisions of this law, and they have the right to enter air freight offices, air travel offices and the headquarters of international distribution systems offices, inspection of their work and warehouses, and see the work system, and their books and records, And examine it when necessary.