The Ministry of Trade and Industry has announced the requirements that must be met in barber salons and beauty centers, on the occasion of the nearby holiday season and the increase in demand for these services.
Consumer rights ..
See the prices of services before using them.
Ensure the validity of the products used.
Adherence to the conditions related to health and safety.
Ensure that the services provided are compatible with religious values, customs and traditions.
Provided obligations
Determine the service data provided, its advantages and prices.
Providing and ensuring the service during a specific period of time.
Providing the commodity or the feet while ensuring its conformity with the declared standard specifications. And adherence to religious values, customs and traditions. In the event of any violation, a complaint can be submitted by communicating with the call center: 16001
The Ministry of Trade and Industry called on all categories of consumers to immediately report commodity and service stores that are not committed to regulations and laws by communicating with the communication channels established for the Ministry, whether direct communication or through social media channels.
The Ministry stressed that the provisions of the legislation regulating the protection of consumer rights and the combating commercial fraud will be implemented through the Consumer Protection Department.
Where the necessary measures will be taken to protect the consumer, in accordance with the applicable laws and regulations. In addition to taking the necessary measures to combat commercial fraud, in accordance with the applicable laws and regulations.
Coordination is also carried out with the competent authorities regarding the taking of examination and analysis procedures and the extent of conformity with the standard specifications of goods and goods in the markets to protect the vital needs of the consumer and protect it from commercial fraud.
In addition to inspecting factories, stores, stores and other places designated for making, selling or storing food and home products to ensure their validity and lack of cheating or corruption, and the extent of their conformity with the established standard specifications, controlling violators and taking the necessary measures in this regard.
She said that complaints are received from consumers and verified, and follow up on appropriate measures in this regard.
Combating fraud and commercial tradition
She emphasized that the fight against fraud and commercial tradition is concerned with implementing the provisions of legislation regulating the protection of consumer rights and combating commercial fraud.
And take the necessary measures to combat fraud and commercial tradition in accordance with the applicable laws and regulations.
It receives reports related to fraud, commercial tradition and taking the necessary measures in this regard. Inspection on shops, stores, factories and other places designated for sale, storage or manufacture of goods, check records, documents and books, control the violators, and take the necessary measures in this regard in accordance with the laws and regulations in force. And he took samples of commodities that may be suspected in order to ensure their safety and conformity to the standard specifications and take the necessary measures on them.
And supervise the preservation of the samples that are received for the administration and the follow -up of the procedures for examining and analyzing it to ensure its safety.
And coordination with the competent authorities or the owners of the signs in order to ensure the safety of goods and not imitate them, receive complaints from consumers, verify them, and find solutions to them. As for the Services Control Department, it works to implement the provisions of legislation regulating the protection of consumer rights and combating commercial fraud.
And to ensure the quality of the services provided to consumers in the markets in accordance with the applicable laws and regulations. She receives complaints from consumers, verifies them and finds solutions to them. And consider the extent of the obligations of the supplies to fulfill the guarantees provided to the consumer in accordance with the contracts, laws and regulations in force.
Inspection on shops, stores, factories, and various sales outlets, examining records, documents and notebooks to ensure the extent of adherence to those supplied to the laws and regulations in force in the field of guarantee and providing services.