The International Air Transport Federation (IATA) has set three major priorities to employ data more effectively in the aviation sector to improve operational efficiency, travelers experience, and environmental sustainability, during the international data conference that was recently held in Dublin, Ireland.
“IATA” stated in a statement that with the continuous progress in artificial intelligence and predictive analyzes, huge data in the aviation sector has become an essential component of improving the efficiency of operational processes and to achieve the maximum benefit from these data, the industry must work on: clear structures for data ownership, investing in new solutions that support advanced analysis, attracting specialized talents in data analysis and artificial intelligence.
Merging technological solutions
The statement pointed out that techniques such as cloud computing, automation, and digital identity are rapidly evolving, which contributes to improving efficiency and reducing costs. To ensure a smooth experience for travelers, from booking tickets to luggage receipt, the industry needs: updating technical standards in line with digital developments, in addition to integrating digital solutions to ensure a smoother experience for travelers.
“IATA” stressed the need to enhance cybersecurity to protect data and infrastructure, and with the increase in technology dependence in the aviation sector, the need to protect systems from electronic attacks increases. The concerned authorities must work to enhance the exchange of security information between the various actors in the sector., Developing solutions to protect infrastructure and ensuring data safety, enhancing travelers’ confidence by improving personal information security.
Cyber security
“The first WDS conference has strengthened the central role of data, technology and cybersecurity in forming the future of aviation,” said Kim McCole, CEO of Information and Data in IATA. The event has proven that when we cooperate through the flying value chain to share information and update standards, we can achieve tremendous possibilities to improve the travel and shipping experience. ”
Improving corporate services
In a related context, the International Air Transport Federation «IATA) revealed the results of three leading experiences that were implemented in cooperation with companies within the strategic partnerships program from them: Improving air charging operations using artificial intelligence where an artificial intelligence model was tested to manage organizational compliance in air freight acceptance operations, which resulted in reducing waste and improving the use of spaces designated for shipping, improving customer satisfaction by accelerating acceptance operations, supporting compliance Organizational by automation.
Also, agent registration operations were accelerated using digital identity, where the use of digital identities for employees in agencies was tested, which reduced the registration time from seven working days to seven seconds only, enhancing safety and reducing fraud risk by linking the agency directly to the digital staff identity.
Third, improving passenger privileges using digital identity, where the use of virtual digital identities in the electronic portfolios of travelers, which helped automate entry operations to airport and aircraft services, simplify the identity verification procedures at airports, which reduces the time taken to examine the passports.