Microsoft has announced a new recovery tool designed to help IT administrators fix Windows devices affected by a faulty CrowdStrike update.
The company indicated in an official statement today that it has launched a new tool to restore Windows devices to work normally again.
The tool creates a virtual drive that can be modified on the system’s core files, which can be used to quickly and efficiently restore affected devices.
Microsoft’s tool makes the recovery process easier by running it in a Windows PE (pre-login) environment by attaching it to the affected devices via USB, accessing the affected device’s disk, and automatically deleting the CrowdStrike file for the crashing updates, allowing the device to boot normally without having to go into safe mode or have administrator rights on the device.
Microsoft has also provided separate recovery steps for Windows virtual machines running on Azure, and has also published recovery steps for all Windows 10 and Windows 11 devices on its support site, to ensure that users can fix their devices in multiple and effective ways.
IT experts have warned that “the global IT infrastructure could take weeks to fully recover,” and although US cybersecurity firm CrowdStrike has released an update to fix its software that caused Windows devices to crash with blue screen errors, some devices have not been able to receive this fix automatically.
It is worth noting that a major outage occurred last Friday morning, causing 8.5 million devices of vital institutions and services in the largest airlines, television channels, banks and a number of other essential services worldwide to stop working, in a technical crisis that may be the first of its kind, and which was known in the media as CrowdStrike Outage.
