Qatar Islamic Bank (QIB) has announced the addition of innovative features to its award-winning mobile application, enhancing customer experience and enabling them to manage their money more safely and conveniently.
The app now supports international money transfers via e-wallet, including UPI payments to India and wallet payments to Egypt.
UPI Remittance to India enables inter-bank account money transfers, whereby customers of the bank can easily and instantly send money to any bank there. This feature provides great convenience to the Indian community living in Qatar and those who wish to remit money back home without any hassle. Wallet Payment to Egypt facilitates instant transfers to any wallet in Egypt using only the registered local mobile number, providing a secure and instant way to transfer money, and providing a valuable service to customers residing in Qatar.
The bank’s mobile app now includes enhanced payment management features, with the Auto Pay feature enabling customers to pay their bills, including Kahramaa, Vodafone and Ooredoo bills automatically and on time, saving time and effort and ensuring no interruption to essential services.
The application also provides the feature of linking the national investor number to the international bank account number from the “Edaa” platform, which makes the process of receiving cash dividends easier, as investors in the Qatar Stock Exchange can do so via the bank’s mobile application, which ensures that the dividends are deposited into their accounts immediately and prevents the existence of unclaimed dividends.
The bank’s mobile app now offers an enhanced remittance experience by combining SWIFT and Direct Transfer into one seamless process. This update streamlines the remittance process by integrating the benefits of both services, with all remittances processed instantly, securely and at competitive rates in countries where Direct Transfer is available. This unified approach eliminates the need to choose between SWIFT and Direct Transfer, as the app automatically selects the optimal method based on the beneficiary’s country.
Mr. D. Anand, General Manager of Personal Banking Group at the bank, said: “At the bank, we are committed to continuously improving our customers’ experience. We have added these new features to the mobile app to enable them to manage their financial needs, and provide a secure and personalized banking experience. By transforming our app into a one-stop digital store, we are catering to our customers’ needs at any time, 24/7.”